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Office Video Intercom Case Study

Client Profile:

The client, a large national corporation, required upgraded visitor screening and access control functionality for their office headquarters in central Melbourne.  Following visitor security breaches, a secure entrance with modern functionality integration was required from the client to improve security and convenience.

 

Challenges:

Enhanced Visitor Screening: The client required an advanced video intercom system to improve their internal visitor screening procedures at the office entrance.

Access Control: The new system needed to provide secure door release functionality to allow authorized personnel to grant access to authorized visitors only.

Integration: Seamless integration with existing security infrastructure cabling and compatibility with mobile devices utilized by reception personnel were essential requirements for the client.

Complete Upgrade: The client desired a comprehensive upgrade over the existing intercom system to leverage modern technology, video quality and system features.

Objectives:

Improved Visitor Management: Deploy a video intercom system to enable reception staff to visually screen visitors before granting access to the corporate office.

Secure Door Release: Implement door release functionality via a reliable electric strike to allow authorized personnel to remotely grant access to visitors from the internal monitor or via a mobile app.

Integration: Integrate the new video intercom system with the existing security infrastructure to ensure compatibility and seamless operation.

Enhanced Features: Provide modern features such as visual screening functionality via an internal monitor combined with mobile app for convenient access control across different devices.

 

Solution:

Australian Security designed and implemented a tailored solution to meet the client’s requirements:

Video Intercom System Installation: Australian Security supplied and installed a commercial grade video intercom system at the office entrance. The system featured a high-definition camera at the door station, integrated with a touchscreen internal monitor at reception for clear communication and visitor screening.

Secure Door Release Functionality: The video intercom system was integrated with secure door release functionality, allowing authorized personnel to remotely unlock the door for visitors from either the internal monitor or mobile app. This feature enhanced access control and security measures at the office entrance through an electric strike installation.

Integration with Existing Infrastructure: The new video intercom system was seamlessly integrated with the client’s existing security infrastructure, including access control system and CCTV surveillance camera. This integration ensured compatibility and streamlined operation across both the electronic security systems and existing network.

Advanced Features: Reception staff can view live video feeds of visitors, communicate via dual-way talk, verify their identity and remotely grant or refuse access, enhancing security and efficiency for the offices.

Outcome:

Enhanced Security: The installation of the video intercom system improved security measures at the company’s office by enabling visual and audio screening of visitors before granting access into the office headquarters.

Convenient Access Control: The integration of secure door release functionality allowed authorized personnel to remotely grant access via door release to visitors from the internal monitor or mobile app, enhancing access control measures and flexibility for reception staff.

Seamless Integration: The video intercom system was seamlessly integrated with existing security infrastructure, ensuring compatibility and streamlined operation across all electronic security systems.

Modern Features: The inclusion of advanced features such as visual screening functionality via an internal monitor and mobile app provided convenience and efficiency in access control procedures.

The successful installation of this video intercom system for the company headquarters by Australian Security has enhanced security measures and access control procedures. Through leveraging modern technology, the client can now efficiently and effectively manage visitor access while ensuring the safety and security of the premises from potential access breaches.

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